Help: Troubleshooting: getting started

So you've signed up for apterous and you want to play, but there's a problem. When you click Play, the game doesn't load or you can't start a game for some reason. This page will help solve your problem.

Website maintenance

The game is sometimes unavailable for short periods. Check the list of recent games page - if there haven't been any games completed in the last 15 minutes or so on the list then the game is probably temporarily out of service. Please check back later!

Performance

If the game starts but is slow or unreliable, see our general Troubleshooting page.

Still having problems

If you've tried all of the above and still cannot play, please Image e-mail me directly with the details. I'll do my best to help.

This website is not endorsed by or affiliated with Channel 4, the makers of Countdown, or any person associated with the aforementioned in any way whatsoever at all, never has been, never will be, and moreover is proud not to be. Yep.

Page generated in 0.0068 seconds. It's 11:08:23 on Thursday 2 May 2024 here at Apterous Towers. Design and all good stuff copyright © Charles Reams 2008–2024. In memory of Phillip Harcort Collinge, never forgotten. Some graphical and aesthetic elements by Matt Morrison and Jon O'Neill.